Protected with Protectivity

At TWB, we hold ourselves to the highest standards of professionalism, safety & accountability in everything we do. That's why we're proud to share that our services are fully insured with Protectivity. As a leading insurance provider for pet care professionals, Protectivity ensures that our team of professional cat sitters have comprehensive coverage tailored to the unique needs of feline care in London.

Why Protectivity?

Protectivity is renowned for its specialisation in the pet care industry, offering insurance solutions that align perfectly with our mission. This partnership underscores our commitment to safeguarding the wellbeing of our clients' little lions, their homes & our dedicated team of professional cat sitters. With Protectivity's coverage, our clients can enjoy absolute peace of mind, knowing that TWB upholds a standard of care that prioritises both security & quality.

What Does Our Insurance Cover?

Our Protectivity insurance is designed with the specifics of cat sitting in mind, covering essentials such as:

Public Liability: Essential for protecting our clients & their property, our policy ensures that any unforeseen incidents are managed professionally & responsibly

Care, Custody & Control: As we work with a variety of unique & sometimes vulnerable cats, our coverage includes protection for the health & safety of each cat in our care.

Professional Indemnity: Our reputation is built on trust & expertise, but we understand the importance of accountability in every situation. Our insurance includes professional indemnity, providing extra reassurance to our clients.

What This Means for Our Clients

Being insured with Protectivity means that TWB can provide a level of service that goes beyond the basics. We not only deliver exceptional feline care, tailored to each cat's needs, but we also offer a secure & worry-free experience. Whether we're providing standard in-home visits, Enrichments, Daycare, Overnights, CATWALK™, our Pet Taxi or Groom & Bloom™ mobile cat grooming offerings, our clients can feel confident that their beloved companions & homes are in safe, insured hands.

At TWB, our commitment to quality, security & transparency sets us apart. Protectivity's insurance is a testament to our dedication to excellence in feline care across London. We're here to provide a service that's not just a luxury but a trusted & reliable experience for both our clients & their little lions.

Experience The twb. Difference