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This privacy policy explains how THE WINGLESS BIRD manages the personal information that is collected, used and disclosed, and how to contact if you have any further queries about the management of, or would like to request access to, your personal information.

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not.


The types of information THE WINGLESS BIRD may collect include:

a)     identifying and contact information (for example, your name, address and email address);

b)     health information (for example, your cats medical history and any medications they might be on); and

c)     if you visit the website and/or purchase products through the website, your IP address, information about your purchases and your other activity on the website (for example, tracking which areas of the website you visit, length of visits to certain pages and the content you view);

d)     other information which you may include in your profile or in other communications to


e)     other information with your consent or where required by law.

THE WINGLESS BIRD collects personal information in connection with your use of 

THE WINGLESS BIRD products or services to:

a)      provide you with the products and services you request;

b)     provide information on other products and services offered by THE WINGLESS BIRD;

c)      provide you with ongoing customer assistance and technical support;

d)     be able to contact you with general or personalized service-related notices and promotional messages

(only if you have voluntarily opted to subscribe to a mailing list); 

e)      create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which may be used to provide and improve THE WINGLESS BIRD services;

f)      comply with any applicable laws and regulations.

Where possible, THE WINGLESS BIRD will collect personal information directly from you or a person authorised to provide this information on your behalf.  This can be through the website contact form or by email. THE WINGLESS BIRD is hosted on the platform. provides THE WINGLESS BIRD with the online platform that allows THE WINGLESS BIRD to provide products and services to you.

Your data may be stored through’s data storage, databases and the general applications.

They store your data on secure servers behind a firewall. This information is to enable communication with you, and will not be used for other purposes, we will not add you to internal mailing lists, share or sell your email address with anyone else.

THE WINGLESS BIRD retains personal information only for as long as necessary to provide you with the products and services you request and as outlined above. However may be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce agreements.

As such, data is generally kept for a time period of two years.

If you do not provide personal information requested of you to THE WINGLESS BIRD or, withdraw your consent to the collection, use and disclosure of your personal information at any time (subject to contractual and legal restrictions and reasonable notice), THE WINGLESS BIRD may be unable to provide you the products or services you have requested or contact you in the future.

If you no longer wish to receive copies of a newsletter, or information about products, services, events or other promotional information you may unsubscribe by contacting THE WINGLESS BIRD

For communications sent by e-mail or other electronic means you will also be able to unsubscribe using the unsubscribe mechanism in the message itself. If you would like to: access, correct, amend or delete any personal information THE WINGLESS BIRD has of you, you are invited to contact


P R O F E S S I O N A L   .   Q U A L I T Y   .   P E R S O N A L   .   A F F O R D A B L E







Noon 11-2PM Eve 6PM


Dulwich Village SE21

East Dulwich SE22

THE WINGLESS BIRD is a registered professional London pet sitter, based in East Dulwich, providing home visits, as a stress-free alternative to catteries. Feline First Aid certified & DBS checked, with a higher education in feline behaviour. England, United Kingdom.

TWB East Dulwich Pet Sitter
TWB East Dulwich Pet Sitter



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